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Most hirers sort through
hundreds of resumes a day and spend about 10
seconds reviewing each resume—10 seconds is how
long you have to make a powerful first impression.
The following tips show you how to quickly attract
a hirer's interest based on what employers look
for in IT resumes.
By Rose Curtis in www.dice.com
Section 1: Summary of
Qualifications
The Summary of Qualifications (SOQ) is one of the
most effective ways to impress a potential
employer. Usually located just below your contact
information, this section contains three to five
one-sentence bullets that outline your best
selling points. If you can hook a hirer's interest
here, you've got your foot in the door. This
section should act as a summary of your depth of
experience, certifications and degrees, and major
areas of expertise. Also, keep in mind that you
should only include information relevant to the
position you are applying for—remember, you only
have 10 seconds to impress a hirer. Some examples
of attractive SOQ bullets for different IT
positions might include:
- 8 years of experience leading network
security for Fortune 500 companies.
- Credentials include CCIE Routing &
Switching and CCIE Security.
- Areas of expertise include firewall,
storage networking, and access routing.
Section 2: Technical
Skills
As an IT professional, your technical acumen is an
integral part of your resume. Therefore, your
technical skills section should immediately follow
the SOQ section. In the technical skills section,
employers want to identify your proficiencies
broken down by category, such as platforms,
hardware, software, languages, peripherals, and
protocols. Don't think that employers will assume
you're skilled in such basic programs as MS Office
Suite—they won't. Also, be sure to prioritize
your technical skills and list the most important
ones at the top. If you are a programmer, you may
want to begin this section with your programming
languages first. An example of a quality technical
skills section is:
Systems: Windows (2000/NT/XP), Linux, UNIX,
Solaris 2.x
Hardware: Servers, Hubs, Routers, Switches, PCs
Software: MS Office Suite, MS SQL Server, Visio
Networking: TCP/IP, LAN/WAN, Ethernet, Token Ring
Languages: Visual Basic, C, C++, HTML, JavaScript
Technologies: VoIP (SIP protocol, SER, asterisk)
Section 3: Experience
If the SOQ and Technical Skills sections are
stellar, an employer will invest more time
reviewing your resume, especially the experience
section. This area should provide examples of your
skills and accomplishments, including quantifiable
results to express how your work has positively
impacted an employer's bottom line. Hirers
especially like to see numbers and percentages.
The cardinal rule with all resumes is to keep
bullets brief—aim for no more than 10 bullets.
Examples of bullets that employers want to see for
different IT positions include:
- Led seamless migration from Windows
95/98/NT 4.0 to Windows 2000/XP and Office
97/2000 to Office 2003 for 750 desktops.
- Developed diagnostic tools to troubleshoot
network failures, resulting in 40% fewer
service lapses.
- Served as primary Help Desk Technician,
resolving 250 trouble tickets daily.
Section 4: Education
and Certifications
After reviewing the above sections, the final area
that prospective employers look at is the
Education/Certification section of a resume. The
most attractive selling points of this section
include your highest school level completed, as
well as all of your certifications.
Section 5: Keywords
If you are applying for a position at a medium- or
large-sized company, your resume will likely be
sorted, pre-ranked, and filed in an electronic
database before a human eye even reviews it. An HR
professional or hirer will then enter
"keywords" into the database to select
only those resumes that match the specific
criteria relevant to the open position. Only those
database documents with the right keywords will
then be retrieved and reviewed by a hirer; the
rest will be eliminated. This system helps
expedite the hiring process and can save companies
money. At the core of this database technology is
Optical Character Recognition (OCR), which
"reads" the text on mailed, scanned,
emailed, and faxed resumes and stores the text in
a database. OCR software, then, has become the
first obstacle that many job seekers must overcome
to obtain an interview. To get past the OCR
challenge and make sure your resume lands in the
hands of a hirer, a keywords section on your
resume is vital. Use this section to include
alternate job titles you're applying for, areas of
expertise, and other skills not cited elsewhere on
your resume. List your keywords at the very bottom
of your resume. Examples of keywords for a Tech
Support professional's resume might include: Help
Desk, Technical Support Technician, Tech Support,
Troubleshoot, and Call Center.
These five sections are the
primary areas that employers review in IT resumes.
Items that can make a hirer reject your resume
include typos, poor grammar, and sloppy layout. As
a rule, have someone you trust read over your
resume before you submit it to an employer. By
making sure your resume contains the essential
information that busy hirers are looking for,
you'll ensure you have the competitive edge you
need to succeed in the IT field.
Rose Curtis is a
freelance writer living in New York City
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Resume Templates, Best Resumes,
Sample Resumes, Impressive Resumes, Best Resume,
Resume Writing Tips etc will be available on the
internet. You may have to spend considerable
amount of time on preparing your resume. Some
companies provide resume writing tools and support
also. For instance, we have seen instances where
we do not call the resource for Interview or Tech
Check, because we do not find he is
competent/impressive just by looking at the
resume. Later we realised that the resource is
highly potential.
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